Access Point, a division of Lifepoint Health, is a patient engagement company that works on behalf of physicians, hospital systems, and other key stakeholders to improve engagement and enhance outcomes for the populations they service. Our mission is to improve patient access to care. We believe that success is achieved through talented people. We want to create places where employees want to work, with opportunities to pursue meaningful and satisfying careers that truly make a difference in communities across the country.
We are always looking for people inspired to help us in our mission. If you are someone who wants to change the lives of patients, drive success for our partners and be part of a team driven to improve care, we may have your next opportunity.
We are currently hiring for a Nurse Advocate. This is a fully remote position! You must live in the United States.
This position supports a 24/7 nurse call line.
Shift Options:
Part Time- Every Saturday and Sunday 5pm-1:30am
Part Time- Every Saturday and Sunday 7am-7:30pm
Part Time- Every other weekend 7am-7:30pm
Shift Differential available
Additional differential for candidates fluent in Spanish
Summary:
Access Point Nurse Advocate act as the company's focal point for clients and assures that communication with each patient/caller will be handled in a professional and thoughtful manner through a variety of channels including telephone, email and live chat. Access Point Nurse Advocate documents and responds to patient/customer requests and questions including but not limited to symptoms, high risk alerts for patients with multiple comorbidities, or those with certain condition such as hypertension, diabetes, CHF, and COPD through remote patient monitoring, inpatient hospital transfer requests, locations and services, including instigating referral process for admission or services. When appropriate, patients' symptoms will be assessed and triaged using the approved guidelines in order to help patients in obtaining the appropriate level of care and/or self-care advice. This is a remote position and involves being on the phone the majority of the day. This position reports to and its functions are supervised by the Manager of Clinical Services.
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At Access Point and Lifepoint Health, our Mission of Making Communities Healthier extends to our employees. We offer an excellent total compensation package, including a competitive salary and benefits. Some of our benefits include 401k, PTO, medical, dental, vision, tuition reimbursement, and an Employee Assistance Program. We believe that happy, healthy people have a passionate engagement with life and work and have designed our package to enhance your wellbeing.
Access Point and Lifepoint Health are committed to providing Equal Employment Opportunities for all applicants and employees and complies with all applicable laws prohibiting discrimination against any employee or applicant for employment because of color, race, sex, age, religion, national origin, disability, genetic information, gender identity, sexual orientation, veterans' status or any other basis protected by applicable federal, state or local law
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