Outreach and Recruitment Specialist for Adult and BIPOC Students

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Outreach and Recruitment Specialist for Adult and BIPOC Students

Salary

$54,458.00 Annually

Location

Tacoma WA 98466, WA

Job Type

Full Time

Job Number

24-09-AP #MON

Division

Student Affairs

Department

Entry and Enrollment Services

Opening Date

04/23/2024

FLSA

Exempt

Bargaining Unit

NA

Who We Are

Priority Consideration Date:  May 26, 2024

Since opening its doors in 1965, Tacoma Community College has provided a high-quality, affordable education to more than 500,000 people. Serving Tacoma, Gig Harbor, the Key Peninsula, online students and the women’s prisons, TCC educates about 11,000 students annually. Many TCC students are the first in their families to attend college, 58 percent receive financial aid, 13 percent have children, 42 percent are students of color, and 48 percent work while attending school. TCC has two campuses, the main campus in Tacoma and another in Gig Harbor.  Situated northwest of Tacoma across the Narrows Bridge, the Gig Harbor campus offers credit and non-credit courses.  
 
TCC is committed to developing and sustaining a vibrant educational environment where all students can thrive by providing educational opportunities such as learning communities, honors programming, undergraduate student research, bachelor of applied science degrees, and study abroad. TCC is committed to student success, and promotes innovation to help students. TCC is one of 67 colleges selected nationally to participate in the Department of Education’s Second Chance Pell pilot program, providing access to education for incarcerated individuals. Designated a Military Friendly College®, TCC is proud to serve Pierce County’s military community. In fall 2018, the college opened a food pantry on campus to support students experiencing food insecurity and was recognized by the Harvard Kennedy School for its College Housing Assistance Program, a community partnership that helps students access affordable housing.

Outreach and Recruitment Specialist
Tacoma Community College seeks a self-motivated, organized and enthusiastic individual to serve as a recruiter for its Outreach and Recruitment Office.  The selected individual must be able to work in a fast-paced, multi-functional environment and must be willing to work flexible hours, including evening and weekends.

Position Purpose
The Outreach Services Specialist will assist in the development and implementation of strategies to outreach to underrepresented populations, including students of color, students who identify as LGBTQIA+, first-generation college students, and students from low socio-economic households. This position supports the College’s mission by increasing student success and educational access through intentional efforts to assist new students in navigating the entry process. Functioning as part of the larger TCC Student Affairs team, this position serves as a liaison and resource for numerous TCC constituents. The Outreach Services Specialist reports directly to the Director of Entry Services.
 

Essential Functions


Prospective Student Recruitment 

  • Demonstrate cultural competence, including awareness and understanding of historically underrepresented populations, and create an educational and work environment that affirms commitment to equity, diversity and inclusion. 
  • Recruit students from all backgrounds and provide college access support for prospective students.  
  • Develop relationships with prospective underrepresented populations, including students of color, students who identify as LGBTQIA+, first generation college students and students from low socio-economic households interested in pursuing higher education. 
  • Collaborate with campus departments to strengthen and increase TCC’s participation at community fairs and activities including community based organizations and military partners.   
  • Provide detailed information related to educational programs, services and the admissions and enrollment processes to potential students and their families. 
  • Work strategically with campus partners to foster partnerships with community organizations, social service agencies, and non-profits with an emphasis on pre-college populations, second language learners, returning adult populations and workforce eligible students. 
  • Attend recruitment fairs at a variety of venues including: military bases and community service agencies. Serves as an equity and access advocate to the TCC community.  
  • Assess and promptly respond to the needs and concerns of prospective students and guardians, via email, web chat, social media, phone, and in person. 
  • Communicate both orally and in writing with prospective students about TCC's admission requirements, program offerings, basic financial aid requirements and regulations, and scholarship opportunities. 
  • Provide individual and group admissions support to guide prospective students through the process of becoming a student at TCC.
  • Collaborate with TCC Faculty to develop mutually beneficial pipelines between TCC programs and community agencies. 
  • Work with the Marketing department at TCC to develop strategic and effective recruitment messages, flyers, and social media initiatives. 
Data & Process Management 
  • Support recruiting goals set by Director of Entry Services. 
  • Proactively organize and implement recruitment activities and events at community organizations.  
  • Provide reports pertaining to outreach and recruitment activities. 
Program Coordination 
  • Develop, schedule, and, facilitate off-site workshops and services at community organizations, social service agencies, Joint Base Lewis-McCord and non-profits. 
  • Coordinate recruitment events for underrepresented students of color and community-based organizations. 
  • Facilitate workshops at schools, in the community, and on base involving: admissions, financial literacy, scholarships, financial aid, and benefits of attending a community college. 
  • Assist in the marketing and promotion of TCC and its programs.
Leadership 
  • Professionally represent TCC to its community partners. 
  • Organize and facilitate outreach events geared toward post-secondary enrollment for graduating seniors. 
  • Participate in on-campus committees and task forces related to outreach and recruiting activities. 
  • Coordinate with Gig Harbor campus staff on outreach oriented events and activities. 
  • Supervise a team of about 3 student mentors for outreach and recruitment (SMORES)
  • Perform other duties as assigned. 

Qualifications

Minimum Qualifications 

  • Bachelor's degree from an accredited college or university OR an associate’s degree and two years of professional experience. 
  • Experience working with diverse populations.
  • Recruitment or student affairs experience while a student or as a professional.
  • Excellent written skills and a willingness to present in front of groups.  
  • Intermediate word processing and spreadsheet experience.
 
 Preferred Qualifications 
  • Proficiency or fluency in a second language. 
 
 Conditions of Employment 
  • Successful completion of a criminal history background check.
  • Must have reliable transportation to go to community meetings and events.
  • Travel extensively (regionally) and work extended hours and weekends on short notice as needed.
  • Ability to lift, move and push materials weighing up to 40 pounds.
The Successful Candidate Must Demonstrate 
  • Knowledge, awareness, and appreciation of diversity and the benefits of a commitment to cultural awareness and sensitivity in the workplace. 
  • Ability to establish and maintain positive working relationships with students, colleagues and staff representing diverse ethnic, cultural, socioeconomic and learning abilities. 
  • Ethics and integrity and sound professional judgment. 
  • Excellent customer service skills; including building and maintaining internal/external customer satisfaction. 
  • Ability to solve problems effectively and quickly. Ability to manage multiple tasks and successfully meet deadlines. 
  • Excellent verbal and written communication skills. Strong interpersonal skills. 
  • Good organizational skills and resourcefulness in problem-solving. 
  • Ability to work independently and as a member of a team. 

Application Process

Complete application packages must include the following:  
 

  1. Tacoma Community College application.  
  2. Resume and cover letter. Indicate in your letter how your educational background and experience align with the qualifications for this position. 
  3. Unofficial (copies) transcripts for all colleges and universities attended 
  4. Diversity Statement: Tacoma Community College is committed to creating and supporting a multi-cultural climate that welcomes, fosters, respects, and celebrates diversity.   Please attach a statement (maximum two pages) describing your experiences with other cultures and communities, your level of cultural self-awareness and how you have integrated both experience and self-awareness into your living/working environment.
 
 Terms of Employment
 This is a full-time exempt professional position contracted on an annual basis scheduled to work Monday-Friday, 8:00am-5:00pm; occasional nights and weekends as necessary.  Monday through Thursday during summer schedule of 10-hour days, hours are determined by the department. The salary for this position is $54,458 - $54,458 annually.  The salary will be prorated to reflect the actual number of contract days worked in the remainder of the year.  Tacoma Community College offers a comprehensive healthcare benefits package for you and your dependents including medical, dental, and vision insurance. Life and long-term disability insurance plans; vacation, sick, and personal leave; reduced tuition for the employee; and retirement benefits are also provided. For more information, please visit our employment page/employment benefits: https://www.tacomacc.edu/about/employment/Degrees must be from accredited colleges or universities recognized by the U.S. Department of Education and verified by the National Student Clearinghouse. International degrees must be evaluated by a credential evaluation service.

Tacoma Community College values diversity and is an Equal Opportunity Employer and Educator. Tacoma Community College provides equal opportunity in education and employment and does not discriminate on the basis of race, color, national origin, age, disability, genetic information, sex, sexual orientation, marital status, creed, religion, or status as a veteran of war. Prohibited sex discrimination includes sexual harassment (unwelcome sexual conduct of various types). Provides reasonable accommodations for qualified students, employees, and applicants with disabilities in accordance with the Americans with Disabilities Act and Federal Rehabilitation Act. The following persons have been designated to handle inquiries regarding non-discrimination policies: Stephen Smith, Title VII and Title IX, Building 14, 253-566-5055; Kathryn Held, Section 504 Officer,  Building 7, 253-566-5328. Tacoma Community College is a smoke-free/drug free environment.  This recruitment announcement does not reflect the entire job description and can be changed and or modified without notice.  
   
Tacoma Community College
Human Resources
6501 S 19th St Bldg. 14, Tacoma WA  98466

The benefits information presented on this page is a summary of College provided benefits. This information is subject to change and is subject to the provisions of any legislative mandates and College policy changes. For more detailed information about Tacoma Community College (TCC) benefits, please do not hesitate to contact the College benefits coordinator at (253) 566-5024.

TCC offers a comprehensive benefits package which include medical, dental, life insurance, and long- term disability insurance through the Public Employee Benefits Board (PEBB), along with retirement benefits through TIAA and the Department of Retirement System

Eligibility
Full-time faculty, classified staff, administrators and professional staff are eligible for benefits. Hourly employees and part-time faculty may be eligible for benefits if, and when, they meet specific criteria and are notified by TCC Human Resources.

Effective Date of Coverage
Coverage begins the first day of the month following the date of hire, or date of achieving eligibility status. If the date of hire is the first working day of the month, coverage begins immediately.

Health Insurance
Medical Plans
Eligible employees have several medical plan options to select from (provided by PEBB). Employees pay a monthly premium through payroll deduction.

Premium Rates Effective January 1, 2024


Resources:
PEBB Website

Medical Plan information

PEBB Medical Plan Comparison

 

Dental Plans
Employees choose from three dental plans. TCC covers the full dental premium for employees and enrolled dependents.

Resource:
Dental Plan Comparison

Vision
Covered under medical plan chosen.

Waiving Medical Coverage
If you have other employer-based medical insurance, Medicare or TRICARE, you have the option to waive PEBB medical coverage. Dental is mandatory for all eligible employees and cannot be waived, unless enrolled in dental coverage as a dependent under a SEBB (School District Employee Benefits Board) plan.

Flexible Spending Arrangement (FSA) & Dependent Care Assistance Program (DCAP) & Limited Purpose FSA
FSA & DCAP accounts allow employees to set aside pre-taxed dollars to cover out-of-pocket health care and/or childcare expenses.

Members of WFSE (HE CCC) and WPEA, will be eligible to receive a $250 FSA card if employed as of November 1, 2023 with an annual full-time equivalent salary of less than $60,000, and is enrolled in a non-CDHP medical plan as of January 1 of the plan year that FSA funds are made available. This card is
issued by PEBB in the following January and does not count against the annual FSA limit, if enrolled in an FSA with Navia.

The Limited Purpose FSA is eligible for employees who are enrolled in a consumer-directed health plan (CDHP) that has a Health Savings Account. The Limited Purpose FSA is only for dental and vision expenses.

Resource:
Navia Benefit Solutions

Life Insurance
Benefits eligible employees, lawful spouse or same-sex domestic partner, dependent children under 26 years of age are eligible to enroll in life insurance. Coverage is effective first of the month following the date of employment for basic coverage; for optional coverage, amounts become effective the first of the month following approval date.

Basic Coverage: $35,000 Basic Term Life & $5,000 Accidental Death & Dismemberment (AD&D) This is employer-provided at no cost to the employee.

Supplemental Life Insurance Coverage(s): Any supplemental term life insurance and AD&D coverage for employee, lawful spouse, qualified same-sex domestic partner, and family is available at additional cost to the employee.
Resource:
MetLife Life Insurance

Long Term Disability (LTD)
Basic LTD: Provides 60% of the first $400 pre-disability earnings, reduced by any deductible income at no cost to the employee.

Supplemental LTD: Supplemental LTD coverage to replace at 60% or 50% of full pre-disability earnings is available at an additional cost to the employee.

Resource:
PEBB Long-Term Disability Insurance

PAID LEAVE
Classified staff, Administrators, and Professional staff are eligible for paid vacation, sick leave, and personal leave, along with paid federal holidays. Classified Monthly vacation entitlement amounts can vary from 11.33 to 16.67 hours per month depending on the length of state service. Administrator/Exempt Professional vacation leave is 16.00 hours per month. Monthly sick leave entitlement is 8.00 hours per month based on 100% FTE position and will be prorated accordingly if less than 100% FTE. Annual personal leave entitlement varies depending on employee type. Full-time classified, administrators, and professional staff are paid for all federal holidays.

Full-time faculty receive 84.00 hours of paid sick leave per academic year along with 28.00 hours of personal leave. Full-time faculty are paid on an annual contract and do not receive pay for federal holidays.

Part-time faculty receive sick leave each quarter using a formula based on the total FTE% from the cumulative teaching contracts issued to them that quarter. They would receive 7.00 hours of personal leave if they are issued a multi-quarter appointment at the start of the academic year. Part-time faculty do not receive pay for federal holidays.

Part-time hourly and student employees receive 1 hour of sick leave for every 40 hours worked in a month (and fractions, thereof). Up to 40 hours of sick leave can carry over from one calendar year to the next.
If a part-time hourly or student employee is hired into a full-time position, the sick leave hours earned in the part-time position do not carry over to the full-time position. Part-time hourly and student employees are not paid for federal holidays.

Monthly entitlements are given at the beginning of the following month.
All employees in salaried positions may take up to five days of paid bereavement time off for the death of a family member. This is separate from the sick leave or vacation leave.

RETIREMENT
Retirement participation is mandatory for retirement benefit eligible TCC employees. Employees are offered a choice between two retirement plans and that choice is generally irrevocable while employed at TCC.

Classified Employees and (retirement eligible) Part-Time hourly:
Classified employees and eligible part-time hourly employees must choose between the Public Employees Retirement Systems (PERS) Plan 2 or Plan 3. More information about these plans can be found at this link: Department of Retirement Systems Plans

Faculty:
Faculty can choose to enroll in the State Board Retirement Plan (SBRP) with the plan administrator being TIAA or the Teachers Retirement System (TRS) Plan 2 or Plan 3 administered by the Department of Retirement System (DRS). Prior history in any of these plans may limit current plan choice. Click here to compare TRS Plan 2, TRS Plan 3, and SBRP.

SBRP -TIAA – This is a Defined Contribution Plan. The employee contributes a mandatory defined amount and the state matches the employee’s contributions. Contribution rates are based on age.

TRS Plan 2 – A 401(a) defined benefit plan. TCC and employee contribute a percentage of salary to fund the plan. Your monthly benefit at retirement will be based on your earned service credit and compensation.

TRS Plan 3 – A 401(a) hybrid plan with Defined Benefit and Defined Contribution components. The defined contribution portion of the plan is funded through mandatory employee contributions. The employee may choose between six contribution options. TCC contributes to Defined Benefit part.

Administrative/Exempt Employees
Administrators and Exempt employees may choose to participate in the State Board Retirement Plan (SBRP), administered by TIAA, or the Public Employees Retirement System (PERS) Plan 2 or Plan 3, administered by the Department of Retirement Systems (DRS). Prior history in a Washington State Retirement Plan may limit plan choice. Click here to compare PERS Plan 2, PERS Plan 3, and SBRP.

SBRP/TIAA – This is a 401(a) Defined Contribution Plan. The employee contributes a mandatory defined amount and the state matches the employee’s contributions. Contribution rates are based on age.

PERS Plan 2 – A 401(a) defined benefit plan. TCC and employee contribute a percentage of salary to fund the plan. Your monthly benefit at retirement will be based on your earned service credit and compensation.

PERS Plan 3 – A 401(a) hybrid plan with Defined Benefit and Defined Contribution components. The defined contribution portion of the plan is funded through mandatory employee contributions. The employee may choose between six contribution options. TCC contributes to Defined Benefit part.

PERS Rates Effective September 1, 2023

TRS Rates Effective September 1, 2023.



State Board Retirement Plan (SBRP) - Contributions Rates:
Contributions are based on your age:

Voluntary Retirement Savings:
State Board Voluntary Investment Program (SBVIP):

SBVIP is a voluntary, optional, unmatched retirement savings plan, operating under Section 403(b) of the Internal Revenue Code (IRC), administered by TIAA. SBVIP participants may contribute on a pre-tax and/or after-tax (Roth) basis, up to the annual IRS limit and can start and stop their contributions at any time during employment. Contact Human Resources to start/stop contributions.
 
Deferred Compensation Program (DCP):
Tax-deferred savings plan administered by the Department of Retirement Systems. New Full-time employees are automatically enrolled in DCP 3 months after hire at a contribution rate of 3%. Employees are sent a notification letter within approximately 30 days of hire. This notice includes information about auto-enrollment and the necessary steps to take if one chooses to opt-out or make changes to their DCP enrollment. Contributions can be changed at any time during employment. Following the initial auto- enrollment possibility, employees would contact DRS to setup contributions and can contribute on a pre- tax basis up to the annual IRS limit.


Tuition Waiver
Administrative, Classified, Full-time Faculty, and Part-Time faculty employed for more than 50% FTE are eligible to register for space-available classes, up to 10 credits per quarter, with the State Employee Tuition Waiver program. Class registration and any applicable class fee will still apply. Click here for the Tuition Waiver form.

Liberty Mutual
PEBB members may receive a discount of up to 12% off Liberty Mutual’s auto insurance rates and up to 5% off of Liberty Mutual’s home insurance rates.

Contact Liberty Mutual at 1-800-706-5525 and mention that you are a State of Washington PEBB Member (client #8246) or visit a local Liberty Mutual office and let them know you are State of Washington PEBB Member (client #8246) for a quote.


Collective Bargaining Agreements:
WFSE Higher Education Community College Coalition: WFSE (HE CCC) CBA
WPEA Higher Education: WPEA CBA
WFSE Represented Exempt Bargaining Unit: WFSE-Exempt CBA
TCC Faculty Negotiated Agreement: TCC Faculty Negotiated Agreement

01
Which best describes your level of education?
  • High School graduate or equivalent
  • Some College
  • Associates degree from an accredited college or university
  • Bachelors degree from an accredited college or university
  • Masters degree or higher from an accredited college or university
02
How many years of professional experience do you possess with the essential functions listed in the job posting?
  • None
  • Less than 1 year
  • More than 1 year and less than 2 years
  • More than 2 years and less than 3 years
  • Over 3 years
03
Do you posses customer service experience working with a diverse population?
  • Yes
  • No
04
Please explain your recruitment or student affairs experience while a student or as a professional.
05
Do you possess the willingness to present in front of groups?
  • Yes
  • No
06
Which of the following best describes your level of proficiency with wordprocessing and spreadsheet software?
  • None
  • Beginning
  • Intermediate
  • Advanced
07
Are you proficient or fluent in a second language? Please list below (or N/A)

Required Question

Agency
Tacoma Community College
Division
Student Affairs
Address
6501 South 19th St

Tacoma, Washington, 98466
Phone
253-566-5115