Client Relationship Manager - Transportation

Regular (US only)

Full time

Seattle, WA

Job Description

Mott MacDonald is currently seeking an energetic, enthusiastic, and experienced Client Relationship Manager - Transportation interested in supporting the development and growth of the Washington State Department of Transportation (WSDoT) relationship for Mott MacDonald.

This role is critical for building Mott MacDonald's relationship with an existing client, planning the account, and building a client centric experience.

A key part of the role will be to also support the business with the delivery of a variety of projects in a dynamic work environment related to this account and others as required. You will direct project team members in the planning and design of transportation infrastructure projects.

The role will be challenging, demanding, and varied, offering committed support, excellent career development opportunities, with ability to grow with the business across North America.

Duties will include but not be limited to:

• Developing new and managing existing Client relationships within the overall WSDOT organization as well as interfacing on relevant proposals and projects.
• Developing and growing the account in response to organizational needs and strategy.
• Identifying opportunities, turning them into prospects and converting the prospects into projects.
• Growing external relationships, building and maintaining strong networks with key clients, business partners and competitors, driving joint initiatives where appropriate and using these networks to influence, close deals and impact the growth and direction of the business.
• Deliver commercially robust proposals and projects, managing risk and financial performance within the account.
• Providing support to business development activities and strategic initiatives.
• Acting as a role model and ambassador for Mott MacDonald, articulating and representing the brand, vision, and value proposition internally and externally.

Candidate Specification

The ideal candidate will have experience in infrastructure and transportation market segments and possess the following skills and experience:

• Alignment with Mott MacDonald values.
• A minimum of 15 years of experience with WSDOT and a sound understanding of organizational priorities, policies and practices.
• Self-directed nature, with ability to work well / seamlessly with a larger team, including outside experts (e.g., financial, legal, regulatory, etc.)
• Ability to network within a large global organization to bring the best solutions to our clients.
• Management experience of both large projects and teams, for the total delivery of projects from their inception to construction completion and operation.
• Experience managing financial aspects of contracts (fee payment, subcontractors, income/expenses, etc.) to protect company's interest and simultaneously maintaining good relationship with clients.

As well as those duties that directly support the growth of the highways business, the ideal candidate will have experience in delivering and managing projects with the ability to fulfil or as a minimum, support the following duties:

• Engagement with Mott MacDonald's North American Development Team and Practices.
• Providing leadership in compiling quality deliverables for projects.
• Ability to work with multi-disciplinary teams, nurturing an innovative, challenging, collaborative and high performing work environment, which supports and fosters the Mott MacDonald values and culture where results are driven by a total team effort.

Salary: $160,000-275,000
Benefits: 401k, medical, dental and vision insurance, STD/LTD disability, holiday, vacation and sick time, parental leave and company paid life insurance

Job Profile

Here at Mott MacDonald, we are experts in engineering, management, and development services supporting multisector project work in over 150 countries. One of the largest employee-owned companies in the world, we pride ourselves in our ability to deliver exceptional outcomes through the connected thinking of our 16,000+ talented consultants. Sustainability and innovation are at the heart of all of our sectors which, in North America include Advisory, Built Environment, Energy, Transportation, and Water.

Other Information

Equality, diversity and inclusion
We put equality, diversity and inclusion at the heart of our business, seeking to promote fair employment procedures and practices to ensure equal opportunities for all. We encourage individual expression in our workplace and are committed to creating an inclusive environment where everyone feels they have the opportunity to contribute.

Equal employment opportunity is the law. English version, Spanish version, Chinese version.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, creed, marital status, sexual orientation, gender identity, citizenship status or disability status.

Hybrid working policy
At Mott MacDonald, we believe it makes business sense for you and your manager to choose how you can work most effectively to meet your client, team, and personal commitments. We offer a hybrid working policy that embraces your well-being, flexibility, and trust.

More about Mott MacDonald
We're a global engineering, management and development consultancy.
Our purpose is to improve society by considering social outcomes in everything we do, relentlessly focusing on excellence and digital innovation, transforming our clients' businesses, our communities and employee opportunities.
A fundamental part of this is respecting each person's differences and striving to meet their needs.
Our values: progress, respect, integrity, drive, excellence

Job Ref

66962BR

Recruiter Contact

Harriet Faulkner

Country

United States

Region/State

Washington

Discipline

Business development, Highways

Sector

Transport

Website Region

North America

Website Sector

Transportation