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Engagement Program Manager
Redmond, WA
Job Description
OverviewAre you interested in joining one of Microsoft's most important programs for engaging customers in a stimulating environment? Are you motivated by an opportunity to shape the perceptions of business leaders? Are you ready to lead a world-class experience for customers, our sales teams and executives that strengthen relationships and plays a vital role in driving sales and satisfaction? You can join us as the next Engagement Program Manager! Our Customer Engagement Team (CET) is responsible for managing a portfolio of executive-level programs and a network of state-of-art centers designed to deepen customer and partner relationships, accelerate cloud growth, and inspire through the art of the possible. We're seeking a Engagement Program Manager for ourExecutive Briefing Center in Redmond Washington. Our program engages enterprise customers and partners onsite at our center and through digital briefings. In this role, you will work closely with global sales teams to understand our customers' needs and design high-impact briefing agendas, bringing together the right content, speakers, and immersive experiences to delight our customers, strengthening their trust in Microsoft to increase the adoption of Microsoft's solutions. You will do this as part of a team committed to Microsoft's culture and an inclusive environment. This role will provide career development through visibility to the breadth of Microsoft's solutions, executives, and global customers. Location:Seeking candidates who reside in the Puget Sound, WA area and are available to work on-site in the Microsoft Executive Briefing Center.
Responsibilities Apply understanding of Microsoft's solutions and customer goals to guide the end-to-end management of executive briefings in partnership with account, content, speakers, and operations teams.Drive the strategy and execution of the executive briefing program to achieve business goals.Increase awareness of Microsoft's customer engagement programs with internal stakeholders and sellers, demonstrating how they can engage our programs, across the customer journey, for increased business impact.Contribute to continuously improve our briefing programs, using business intelligence and feedback to proactively identify areas of opportunity to improve across processes and systems to increase impact.Support inclusion of a global audience with an understanding of political, economic, and cultural norms. OtherEmbody our Culture and Values
Responsibilities Apply understanding of Microsoft's solutions and customer goals to guide the end-to-end management of executive briefings in partnership with account, content, speakers, and operations teams.Drive the strategy and execution of the executive briefing program to achieve business goals.Increase awareness of Microsoft's customer engagement programs with internal stakeholders and sellers, demonstrating how they can engage our programs, across the customer journey, for increased business impact.Contribute to continuously improve our briefing programs, using business intelligence and feedback to proactively identify areas of opportunity to improve across processes and systems to increase impact.Support inclusion of a global audience with an understanding of political, economic, and cultural norms. OtherEmbody our Culture and Values
Job Summary
Company
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Experience
Open
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