Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people's lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign's Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).

As an Executive Assistant at DocuSign, you will support the Senior Vice President, Chief Technology Officer, and the Global Vice President of Engineering. This dynamic role requires a proactive, quick-learning individual capable of managing various relationships with senior executives and employees, which necessitates strong communication skills. Ideal for a career-driven, resilient Executive Assistant, the position involves many responsibilities, from daily internal tasks to external, customer, and partner engagements, all demanding meticulous coordination, prioritization, and confidentiality. You will rely on your exceptional strategic and critical thinking skills and multitasking ability to independently manage executives' schedules, anticipate future needs, and enhance overall team efficiency, contributing significantly to the smooth functioning of the organization in a fast-paced, collaborative setting.

This position is an individual contributor role reporting to the Senior Vice President, Chief Technology Officer.

Responsibility

• Oversee comprehensive calendar management for various meetings, events, and travel across multiple time zones
• Plan and schedule intricate domestic and international travel arrangements
• Manage executives' time efficiently, including handling their emails, preparing documents, and organizing meetings
• Maintain business rhythms through effective agenda management, meticulous note-taking, and overseeing logistics while tracking deliverables and deadlines
• Coordinate and organize logistics for various meetings, conferences, and special events
• Handle expense reports and manage purchasing requirements as necessary
• Organize, prioritize, and coordinate multiple work activities, ensuring deadline adherence
• Collaborate with internal and external stakeholders at various levels to efficiently gather information, generate reports, and maintain continuous information flow
• Serve as a liaison for executives, facilitating information exchange with senior leaders and other organizational members
• Provide backup support for other Executive Assistants and executives as needed
• Engage actively in the administrative community, contributing to collaborative efforts
• Establish cross-functional partnerships with various departments inside the organization
• Other duties, as assigned

Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation)

Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law.

Basic

• 5+ years of experience working with C-level executives
• Experience with executive administrative tasks, including scheduling, document management, and correspondence
• Experience with Google Suite, encompassing Gmail, Google Calendar, Google Slides, Google Sheets, and Slack within a business environment
• Experience in project coordination, handling tasks of varying complexity
• Experience in oral and written competencies that enable clear and effective communication with senior leaders
• Experience with handling confidential data, policies, and updates with utmost trust and discretion

Preferred

• Bachelor's degree or equivalent experience
• Thrives in an unstructured environment with minimal direction
• Able to manage multiple executives with different working styles
• Capable of navigating ambiguity and taking action accordingly
• Exhibits flexibility in response to changing priorities and needs
• Demonstrates the ability to manage projects, work under pressure, and consistently meet deadlines
• Shows ability and willingness to acquire new competencies and accept new challenges
• Possesses the ability to handle confidential material with utmost care
• Ensures clear, thorough, and specific communications, with attention to follow-through

Based on applicable legislation, the below details pay ranges in the following locations:

California: $44.95/hour - $68.84/hour

Illinois and Colorado: $42.02/hour - $57.78/hour

Washington and New York (including NYC metro area): $42.02/hour - $61.79/hour

This role is also eligible for bonus, equity and .

Global benefits provide options for the following:

• Paid Time Off: earned time off, as well as paid company holidays based on region
• Paid Parental Leave: take up to six months off with your child after birth, adoption or foster care placement
• Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment
• Retirement Plans: select retirement and pension programs with potential for employer contributions
• Learning and Development: options for coaching, online courses and education reimbursements
• Compassionate Care Leave: paid time off following the loss of a loved one and other life-changing events

Working here

Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what's right, every day. At Docusign, everything is equal.

We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you'll be loved by us, our customers, and the world in which we live.

Accommodation

Docusign provides reasonable accommodations for qualified individuals with disabilities in job application procedures. If you need such an accommodation, including an accommodation to properly use our online system, you may contact us at .

If you experience any technical difficulties or issues during the application process, or with our interview tools, please get in touch with us at for assistance.

This position is not eligible for employment in the following states: Alaska, Hawaii, Maine, Mississippi, North Dakota, South Dakota, Vermont, West Virginia and Wyoming.

It's important to us that we build a talented team that is as diverse as our customers and where all employees feel a deep sense of belonging and thrive. We encourage great talent who bring a range of perspectives to apply for our open positions. Docusign is an Equal Opportunity Employer and makes hiring decisions based on experience, skill, aptitude and a can-do approach. We will not discriminate based on race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, or any other legally protected category.

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