PDS Tech Commercial Inc. is looking for a Visitor Relations Specialist for a large aerospace client to facilitate guest engagement throughout the Future of Flight facility. In this position you will be guest-facing in a fun, interactive environment! Enthusiasm for learning and a passion for customer-focused interactions are some qualities an optimal candidate would bring. If you have experience in Hospitality, Museum, Sales, or Customer Service, this might be the job for you!
Job Title:Visitor Relations
Job Type: Full time; Consultant (6 Months)
Location: Mukilteo, WA 98275 (ONSITE)
Schedule: Thursday-Monday, 8 hour shifts
Pay Rate: $21.50 per hour
Qualifications:
High School Diploma or GED
1+ year related work experience in a role which required strong customer service and communication skills
1+ year background in collaborating within a team setting
Positive, enthusiastic personality
Must be able to work in standing or walking position for up to 6 hours
Ability to use: radio, microphone, computer, cell phone, writing implements, cleaning supplies, PPE equipment
Flexible schedule with ability to work early mornings, mid-days, evenings, weekends, and holidays
Preferred Skills:
6 months experience with ticketing point of sales
Experience in client-facing roles
Job Duties:
Provide lobby services such as greeting guests and scanning tickets
Assist customers with online, phone, and point of sale ticket transactions for tour and event offerings
Leading STEM activities such as robotics and drone experiences
Interpretation to guests of gallery and interactive exhibits
Resolve customer issues as they arise
Coordinate with other team members to conduct daily on-time business processes to support Future of Flight priorities