Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people's lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign's Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).

As an Administrative Assistant at DocuSign, you will support the Vice President of Engineering, Sign Experiences, Vice President of Engineering, CLM & Doc Resource Management, and Vice President of Engineering, Sign Platform, Account Services, and Storage. This dynamic role requires a proactive, quick-learning individual capable of managing various relationships with senior executives, external clients, partners, and investors, necessitating strong communication skills. Ideal for a driven, resilient Administrative Assistant, the position involves many responsibilities, from daily internal tasks to event planning, all demanding meticulous coordination, prioritization, and confidentiality. You will rely on your exceptional strategic and critical thinking skills and multitasking ability to independently manage VPs' schedules, anticipate future needs, and enhance overall team efficiency, contributing significantly to the smooth functioning of the organization in a fast-paced, collaborative setting.

This position is an individual contributor role reporting to the Vice President of Engineering, Sign Experiences.

Responsibility

• Perform administrative tasks including but not limited to calendar management, preparing meeting materials, presentations, and other collateral
• Maintain business rhythms through effective agenda management, meticulous note-taking, and overseeing logistics while tracking deliverables and deadlines
• Perform administrative tasks including but not limited to calendar management, preparing meeting materials, presentations, and other collateral
• Arrange international and domestic travel
• Attend and participate in staff meetings and other business meetings, as needed, to build an understanding of IAM, Engineering, and
• Business in general to more effectively and proactively manage priorities
• Take on, plan for, and execute small-to-medium-sized projects, including but not limited to owning staff meeting agendas, content, and follow-up items
• Liaise with program management and talent acquisition to track and execute against hiring plans, space, and business planning
• Interface with the field and customer support teams to effectively triage and delegate incoming product and customer escalations to ensure effective and timely resolution
• Arrange and coordinate medium-to-large onsite, offsite, and virtual meetings, liaising with other departments as needed for event execution support while helping to drive agenda, content, speakers, and follow-up items
• Conduct new vendor and purchasing requests, as needed, following through to ensure prompt processing, approvals, and payments
• Build and maintain cross-functional and cross-company relationships and leverage such relationships to execute all tasks efficiently and with the best interest of the department, company, and customers in mind
• Act as backup to other Administrative Assistants in the organization as needed
• Other duties, as assigned

Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation)

Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law.

Basic

• 2+ years of experience working with the Vice President level
• Experience with administrative tasks, including scheduling, document management, and correspondence
• Experience with Google Suite, encompassing Gmail, Google Calendar, Google Slides, Google Docs, Google Sheets, and Slack within a business environment
• Experience in project coordination, handling tasks of varying complexity
• Experience with verbal and written competencies that enable clear and effective communication with senior leaders

Preferred

• Competence in handling confidential data, policies, and updates with utmost trust and discretion
• Thrives in an unstructured environment with minimal direction
• Able to manage multiple vice presidents with different working styles
• Capable of navigating ambiguity and taking action accordingly
• Exhibits flexibility in response to changing priorities and needs
• Demonstrates the ability to run projects, work under pressure, and consistently meet deadlines
• Shows ability and willingness to acquire new competencies and accept new challenges
• Possesses the ability to handle confidential material with utmost care
• Ensures clear, thorough, and specific communications, with attention to follow-through

Based on applicable legislation, the below details pay ranges in the following locations:

California: $36.97/hour - $53.08/hour

Illinois and Colorado: $34.28/hour - $44.56/hour

Washington and New York (including NYC metro area): $34.28/hour - $48.08/hour

This role is also eligible for bonus, equity and .

Global benefits provide options for the following:

• Paid Time Off: earned time off, as well as paid company holidays based on region
• Paid Parental Leave: take up to six months off with your child after birth, adoption or foster care placement
• Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment
• Retirement Plans: select retirement and pension programs with potential for employer contributions
• Learning and Development: options for coaching, online courses and education reimbursements
• Compassionate Care Leave: paid time off following the loss of a loved one and other life-changing events

Working here

Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what's right, every day. At Docusign, everything is equal.

We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you'll be loved by us, our customers, and the world in which we live.

Accommodation

Docusign provides reasonable accommodations for qualified individuals with disabilities in job application procedures. If you need such an accommodation, including an accommodation to properly use our online system, you may contact us at .

If you experience any technical difficulties or issues during the application process, or with our interview tools, please get in touch with us at for assistance.

This position is not eligible for employment in the following states: Alaska, Hawaii, Maine, Mississippi, North Dakota, South Dakota, Vermont, West Virginia and Wyoming.

It's important to us that we build a talented team that is as diverse as our customers and where all employees feel a deep sense of belonging and thrive. We encourage great talent who bring a range of perspectives to apply for our open positions. Docusign is an Equal Opportunity Employer and makes hiring decisions based on experience, skill, aptitude and a can-do approach. We will not discriminate based on race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, or any other legally protected category.

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