GENERAL SUMMARY
This position is responsible for implementing, administering, and maintaining Cathay Bank's various enterprise system platforms such as nCino and Salesforce, but not limited to those platforms. These applications control loan production lifecycles and service request lifecycles and manage prospects, campaigns, loans, business relationships, partners, and contacts, hence this role is crucial to driving adoption and satisfaction to the systems' overall performance. This role will manage the overall nCino and Salesforce processes to ensure proper change management procedures are followed, integration jobs are monitored, release installations are performed timely, and reports are developed and delivered to the appropriate departments. Furthermore, this role will oversee continued expansion and growth of nCino and Salesforce utilization.
ESSENTIAL FUNCTIONS
QUALIFICATIONS
Education: Bachelor's degree in a business or technology field or equivalent work experience preferred.
Experience:
Desired:
OTHER DETAILS
$43.26 - $62.50 / hour
Pay determined based on job-related knowledge, skills, experience, and location.
Cathay Bank offers its full-time employees a competitive benefits package which is a significant part of their total compensation. It is our goal to provide employees with a comprehensive benefits package to fit their needs which includes, coverage for medical insurance, dental insurance, vision insurance, life insurance, long-term disability insurance, and flexible spending accounts (FSAs), health saving account (HSA) with company contributions, voluntary coverages, and 401(k).
Cathay Bank may collect personal information from potential job candidates and applicants. For more information on how we handle personal information and your applicable rights, please review our Privacy Policy.
Cathay Bank is an Equal Opportunity and Affirmative Action Employer. We believe in diversity, equity, and inclusion in the workplace. We welcome applications for employment from all qualified candidates, regardless of race, color, ethnicity, ancestry, citizenship, gender, national origin, religion, age, sex (including pregnancy and related medical conditions, childbirth and breastfeeding), reproductive health decision-making, sexual orientation, gender identity and expression, genetic information or characteristics, disability or medical condition, military status or status as a protected veteran, or any other status protected by applicable law.
Click here to view the EEO is the Law poster in English. Poster- English
Click here to view the EEO is the Law supplement in English.Supplement- English
Clic aqui para ver la EEO es la Ley poster en espanol. Poster- Spanish
Clic aqui para ver la EEO es la Ley suplemento en espanol.Supplement- Spanish
Cathay Bank endeavors to make www.CathayBank.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact, Mickey Hsu, FVP, Employee Relations Manager, at (626) 582-7370 or mickey.hsu@cathaybank.com. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.