• Collect, maintain and submit monthly, quarterly, and annual reports to the appropriate personnel at Southwest Key Programs’ national headquarters and the Office of Refugee Resettlement (ORR).
• Provide overall supervision and management of all program personnel including recruitment, hiring, training, and terminating.
• Adhere to negotiated annual budget and spending requirements. Review monthly financials to ensure compliance with operations/contract requirements. Assess program financial needs prior to annual budget negotiations.
• Provide safe, clean, and hazard-free environment.
• Facilitate the established training guidelines and curriculum for employee training.
• Monitor and maintain compliance with organization, licensing, and funding source for all program departments.

• Develop and maintain productive relations with local, state and federal stakeholders.
• Able to react to change productively and handle other essential tasks as assigned.

These requirements may be waived with written approval from the ORR Project Officer

• A combination of one of the following:
  • BA in social services or related field with 5 years supervisory/managerial experience.
  • Masters degree in social services or related field with 2 years supervisor/managerial experience.
• Cleared Tuberculosis test results.
• Cleared background check from appropriate entity.
• Cleared drug test results (for Texas programs only).
• Bilingual (English / Spanish)
• Flexibility and willingness to work irregular and long hours including evenings and weekends.
• Position requires on call – 24 hours/day.
• Maintain annual training requirements/licensure/certifications.
• Must be at least 21 years of age at the time of hire.